E14
Zanussi Internal Communication / Sensor Bus Error

LEDs show E14; vacuum may start then immediately stop; often occurs after a drop or impact.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Loose internal wiring harness, Damaged connector between battery and PCB, Cracked PCB from impact, Faulty sensor module

How to Fix / Troubleshooting

Safety first: Remove the battery. Do not continue to operate a vacuum that has suffered a hard impact until inspected.

  • External inspection: Check the housing for cracks, gaps, or misalignment that might indicate internal damage.
  • Reseat battery: Reinsert the battery firmly to ensure good contact.
  • Gentle tap test: With the battery removed, gently tap the handle to listen for loose parts inside. Rattling suggests internal damage.

E14 usually indicates an internal electronics fault. Disassembly and inspection of the wiring harness and PCB are required and should be done by a qualified technician.

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Repair Difficulty

Professional Required 5/5

Required Part

Internal wiring harness
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