Vacuum makes a loud rattling or grinding noise during operation.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Turn OFF and remove the battery immediately to prevent further damage.
- Isolate the source: Run a brief test with the floor head removed (battery refitted). If the noise disappears, the problem is in the nozzle; if it remains, the motor is suspect.
- Inspect floor head: Remove the brush roll and check for stones, screws, or hard objects lodged in the housing. Spin the brush by hand to feel for roughness.
- Check for loose parts: Tighten any visible screws on the nozzle housing.
If the noise clearly comes from the main body or motor area, the motor bearings or fan are likely damaged. Continued use can cause complete failure; motor assembly replacement by a technician is recommended.
Repair Difficulty
Required Part
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