E12
Balay Limescale-related Heating / Flow Restriction Fault

Dishwasher shows E12 and may have heavy limescale deposits; heating performance is reduced.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Severe limescale in flow heater, Blocked water channels in heat exchanger, Incorrect or empty salt setting causing scaling, Flow sensor affected by deposits

How to Fix / Troubleshooting

Safety first: Disconnect power and close the water tap.

  • Check salt level: Open the salt reservoir in the bottom of the tub and ensure it is filled with dishwasher salt. Adjust water hardness setting according to your local water hardness.
  • Run descaling cycle: Use a dishwasher descaler following the product instructions. Run the hottest program without dishes to dissolve internal limescale.
  • Inspect visible scaling: Remove the side panel and inspect the heat exchanger and water matrix for heavy white deposits. If severely blocked, these parts may need replacement.
  • Preventive measures: Always keep salt and rinse aid filled and periodically run high-temperature cleaning cycles.
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Repair Difficulty

Medium 3/5

Required Part

Flow Heater / Heat Exchanger
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