E19
Balay Water Softener / Regeneration Valve Fault

Dishwasher shows E19; may stop during filling or regeneration phase (softener).

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Defective softener regeneration valve, Blocked softener channels, Wiring fault to regeneration valve, Control board driver failure

How to Fix / Troubleshooting

Safety first: Unplug the dishwasher and close the water tap.

  • Check salt level: Ensure the salt reservoir is filled and cap is properly closed.
  • Access regeneration valve: The valve is usually mounted on or near the water softener/heat exchanger on the side of the machine. Remove the side panel to locate it.
  • Inspect connector: Ensure the valve connector is firmly attached and free of corrosion.
  • Advanced test: With the appliance unplugged, measure the coil resistance of the valve. An open circuit indicates a faulty valve.
  • Replace if faulty: Replace the regeneration valve with a compatible Balay part. If E19 persists, the control board may need repair.
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Repair Difficulty

Hard 4/5

Required Part

Water Softener Regeneration Valve
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