Dishwasher fills with water but does not wash; spray arms do not move and dishes remain dirty.

Safety: Disconnect power and close the water tap.

• Listen during wash: After filling, you should hear a strong spraying noise. If you only hear a low hum or silence, the circulation pump is not operating correctly.
• Check for blockages: Remove filters and inspect the sump for foreign objects that could block the pump inlet.
• Access pump: Remove the bottom cover, disconnect the circulation pump, and inspect the impeller. Remove any debris and ensure it spins freely.
• Test motor and capacitor: Measure motor winding resistance and, if fitted, test or replace the start capacitor. Replace the pump assembly if electrically or mechanically defective.