E15
Bertazzoni Base Pan Leak / Anti-Flood Activated

Dishwasher shows E15; unit may not start and the drain pump may run continuously even when there is no visible water in the tub.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Water leak into base pan triggering float switch, Stuck base float switch, Residual water from previous overflow, Cracked sump or hose dripping slowly

How to Fix / Troubleshooting

Safety first: Disconnect power and turn off water supply.

  • 1. Pull out the dishwasher: Carefully slide the unit out of the cabinet to access the base.
  • 2. Inspect base pan: Remove the bottom cover and check for water in the base pan. Sponge out all water and dry thoroughly.
  • 3. Check float switch: Verify that the float or sensor moves freely and is not stuck in the raised (flood) position. Clean any debris.
  • 4. Find the leak: Run a short fill cycle while observing the underside with a flashlight. Look for slow drips from hoses, sump, pump seals, or the door area.
  • 5. Repair leak source: Tighten clamps, replace cracked hoses, or replace a leaking sump or pump seal as needed.

Do not operate the dishwasher until the leak is fully resolved to avoid water damage.

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Repair Difficulty

Hard 4/5

Required Part

Sump and Seal Kit
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