E11
Brandt Door Lock / Door Switch Fault

Dishwasher displays E11 and the door will not lock or the cycle will not start.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Defective door lock assembly, Misaligned door latch, Broken door strike, Wiring fault between door lock and control board

How to Fix / Troubleshooting

Safety first: Disconnect power before working on the door assembly. The door can be heavy; support it properly.

  • 1. Check door closure: Ensure the door closes fully and is not obstructed by dishes or racks. Try gently lifting the door while starting a program to see if contact is intermittent.
  • 2. Inspect latch and strike: Examine the plastic or metal strike on the tub and the latch mechanism in the door for wear, cracks, or misalignment. Adjust or replace as needed.
  • 3. Access door lock: Remove the inner door panel screws to expose the door lock assembly. Check the microswitch and mechanical parts for damage.
  • 4. Test door switch: Use a multimeter to check continuity of the door switch when the latch is engaged. If there is no continuity, replace the door lock / door switch assembly.
  • 5. Verify wiring: Inspect the harness from the door lock to the control board for broken conductors, especially where it flexes at the door hinge.
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Repair Difficulty

Medium 3/5

Required Part

Door Lock Assembly
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