E12
Brandt Water Softener / Regeneration Valve Fault

Dishwasher shows E12 and may have issues with water softening or salt usage, often accompanied by white spots on dishes.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Defective regeneration valve, Blocked salt tank or brine chamber, Faulty softener sensor, Wiring fault to softener components

How to Fix / Troubleshooting

Safety first: Disconnect power and avoid spilling dishwasher salt inside the tub; it is corrosive.

  • 1. Check salt level: Open the salt reservoir cap and ensure it is filled with dishwasher salt (not table salt). Refill if empty and wipe away any spilled salt.
  • 2. Inspect for salt bridging: Use a non-metallic tool to gently break up any hardened salt bridge inside the reservoir that could prevent proper regeneration.
  • 3. Access regeneration valve: Remove the side panel to access the water softener and regeneration valve. Check the valve coil for continuity and ensure the wiring connector is secure.
  • 4. Clean brine chamber: If accessible, flush the brine chamber and related hoses with warm water to remove salt deposits.
  • 5. Replace faulty components: If the valve coil is open or the softener sensor is defective, replace the regeneration valve or the complete water softener assembly as required.
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Repair Difficulty

Hard 4/5

Required Part

Water Softener / Regeneration Valve
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