Dishes are clean but not drying; water remains on glasses and plates after cycle.

Safety first: Use caution when checking rinse temperatures; water may be very hot.

Step-by-step checks:

• Verify rinse aid supply: Ensure the rinse aid container is not empty and the pickup tube is submerged. Prime the rinse aid pump if necessary.
• Check final rinse temperature: Use a thermometer or test strip to confirm final rinse temperature meets CMA’s specification. If low, see booster heater troubleshooting.
• Load racks correctly: Avoid nesting dishes and ensure glasses are spaced so water can drain. Do not overload racks.
• Allow flash drying: After the cycle, let racks sit in ambient air for a short period before wiping or stacking to allow heat to evaporate moisture.

When to call a technician: If rinse aid is being dispensed and temperatures are correct but drying is still poor, a technician should verify rinse volume and spray coverage.