E15
CMA Dishmachines Sanitization Failure

Sanitizing failure; display shows E15 indicating final rinse temperature or time did not meet sanitizing requirements.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Booster heater not reaching temperature, Low rinse pressure or volume, Incorrect cycle timing, Faulty rinse temperature probe

How to Fix / Troubleshooting

Safety first: Disconnect power before accessing internal components. Be cautious of hot water and steam.

Step-by-step checks:

  • Verify final rinse temperature: Use a calibrated thermometer or test strip to confirm that final rinse temperature meets CMA’s sanitizing specification.
  • Check booster operation: Ensure the booster heater is powered, not tripped on high-limit, and that elements are functioning (see booster-related steps under E4).
  • Inspect rinse spray pattern: Remove and clean rinse nozzles to ensure full coverage and adequate volume.
  • Confirm cycle timing: Verify that the machine is not being interrupted mid-cycle and that the programmed rinse time matches CMA specifications.

When to call a technician: If sanitizing failures persist after cleaning and basic checks, a technician should verify temperature sensors, control programming, and booster performance.

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Repair Difficulty

Hard 4/5

Required Part

Booster Heating Element
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