Booster heater does not reach sanitizing temperature; display shows E4 and machine may not allow cycle to continue.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Shut off power to the dishmachine and booster heater at the breaker. Booster components operate at high voltage; only work on them if you are qualified.
Step-by-step checks:
- Verify incoming hot water: Measure the temperature of the water feeding the booster. If it is significantly below CMA’s specification, the booster may not be able to reach final rinse temperature.
- Reset booster high-limit: Locate the manual-reset high-limit thermostat on the booster tank. Press the reset button until it clicks. If it trips again, investigate for low water level or stuck contactor.
- Check booster elements: With power OFF and wires removed, measure resistance across each booster element. Replace any element that is open or shorted to ground.
- Inspect temperature probe/thermostat: Ensure the probe is fully inserted into the booster tank well and wiring is secure. Test with a meter for proper resistance change with temperature.
- Control and contactor: If elements and sensors are good but do not energize, the booster contactor or control relay may be faulty and should be tested and replaced by a technician.
When to call a technician: Due to high current and scalding water risk, booster heater repairs are best handled by an experienced CMA technician.
Repair Difficulty
Required Part
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