Dishwasher fills with water but does not wash; spray arms do not move.

Safety First: Turn off power at the breaker before accessing the sump or lower components.

• Listen for pump: After filling, you should hear a strong spray noise. A low hum or silence indicates pump issues.
• Clean filters and sump: Remove filters and inspect for debris that could jam the impeller.
• Check for obstructions: Ensure spray arms are not blocked by large dishes and can spin freely.
• When to call for service: If the pump does not run after clearing debris, the circulation pump assembly or control output requires professional diagnosis and replacement.