Danby User Interface / Keypad Failure

Control panel buttons are unresponsive or only some buttons work intermittently.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Worn touchpad, Loose ribbon cable, Moisture in control panel, Failed user interface board

How to Fix / Troubleshooting

Safety first: Disconnect power before opening the door panel.

  • Reset power: Turn off the breaker for 5 minutes and restore to see if responsiveness improves.
  • Inspect ribbon cable: Remove inner door panel and reseat the ribbon cable between the UI and main control.
  • Dry panel: If there are signs of moisture, allow the panel to dry completely.
  • Replace UI: If specific buttons remain dead, replace the user interface panel.
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Repair Difficulty

Medium 3/5

Required Part

User Interface Panel
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