E13
Danby
NTC Temperature Sensor Fault
Dishwasher shows E13; unit may stop and display error shortly after starting a cycle.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Open or shorted NTC sensor, Damaged sensor wiring, Poor sensor connection at control board, Control board sensor circuit failure
How to Fix / Troubleshooting
Safety first: Turn off power and allow the dishwasher to cool.
- Locate NTC sensor: Typically mounted in the sump or lower tub wall.
- Inspect connector: Ensure the sensor plug is fully seated and free of corrosion or moisture.
- Test sensor resistance: With power off, disconnect the sensor and measure resistance. Compare to Danby specifications at room temperature; an open or very low reading indicates failure.
- Replace sensor if faulty: Install a new NTC temperature sensor if readings are out of range.
- If sensor is good: The control board may be misreading the sensor and could require replacement.
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Repair Difficulty
Medium
3/5
Required Part
NTC Temperature Sensor
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