De Dietrich
Door Spring / Cable Failure
Dishwasher door drops down quickly or will not stay open at mid-position
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Broken door springs, Frayed or snapped door tension cables, Misadjusted spring tension, Damaged hinge
How to Fix / Troubleshooting
Safety first: Unplug the dishwasher. Support the door while working to prevent injury.
- Remove side panels: Pull the dishwasher out slightly and remove side panels to access the door springs and cables.
- Inspect springs and cables: Look for broken springs or snapped cables attached to the door hinges.
- Replace in pairs: Replace both springs and both cables to maintain balanced tension, using the correct De Dietrich kit.
- Adjust tension: If adjustable, set spring tension so the door stays in a half-open position without dropping or rising.
- Test door movement: Open and close the door several times to confirm smooth, controlled motion.
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Repair Difficulty
Medium
3/5
Required Part
Door Spring and Cable Kit
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