C2
GE Appliances
Drain Timeout / Incomplete Drain
Dishwasher stops mid-cycle and displays C2; water remains in the tub.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Partially blocked drain hose, Clogged check valve in sump, Weak drain pump, Garbage disposal knockout plug not removed
How to Fix / Troubleshooting
Safety: Turn off power at the breaker and shut off water. Be prepared for standing water in the tub.
- Remove standing water: Use a cup or sponge to bail out most of the water so you can access the sump area.
- Clean sump and check valve: Remove the lower spray arm and filters. Look into the sump opening. Many GE dishwashers have a rubber flapper/check valve at the drain outlet. Make sure it moves freely and is not blocked by debris. Clean thoroughly.
- Verify garbage disposal connection: If the dishwasher drain hose connects to a new disposal, ensure the disposal's dishwasher knockout plug has been removed. Disconnect the hose and look inside the disposal inlet; knock out the plug if present and remove it.
- Inspect drain hose routing: Ensure the hose has a high loop under the counter and is not pinched behind the dishwasher. Straighten any kinks.
- Test the drain pump: Access the pump from underneath. Check for obstructions and spin the impeller by hand. If it feels stiff, rattles, or hums but doesn't pump when powered, replace the pump.
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Repair Difficulty
Medium
3/5
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