E11
Ilve Door Lock / Door Switch Error

Dishwasher displays E11; cycle may not start or stops shortly after starting.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Faulty door lock assembly, Misaligned door latch, Broken door strike, Wiring fault to door switch

How to Fix / Troubleshooting

Safety first: Disconnect the dishwasher from mains power before removing the door panel.

  • Check door closure: Ensure the door closes firmly and is not obstructed by dishes or racks. Listen for a positive click from the door lock.
  • Inspect latch and strike: Examine the metal or plastic strike on the cabinet and the latch on the door for wear or bending. Adjust the strike position if the door is not engaging fully.
  • Access door lock: Remove the inner door panel screws to expose the lock assembly. Check for broken plastic parts or signs of overheating.
  • Electrical test: With the lock disconnected and the door closed (simulate closure carefully), test continuity across the switch terminals. Replace the door lock assembly if it does not close reliably.
  • Check wiring: Inspect the harness from the lock to the control board for pinched or broken wires, especially where it passes through the door hinge area.
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Repair Difficulty

Medium 3/5

Required Part

Door Lock Assembly
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