E11
Insignia Door Lock / Door Switch Error

Dishwasher shows E11 and will not start the wash; door appears closed but cycle will not begin.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Misaligned door latch, Failed door switch, Broken latch mechanism, Loose wiring to door lock

How to Fix / Troubleshooting

Safety first: Disconnect power before removing the door panel.

  • 1. Check door closure: Ensure the dishwasher is level and not pushed too far back into the cabinet, which can twist the door. Close the door firmly and listen for a solid latch click.
  • 2. Inspect latch strike: Open the door and inspect the metal or plastic strike on the tub frame. Make sure it is not bent or loose. Adjust or tighten screws as needed.
  • 3. Access door lock assembly: Remove the inner door panel screws to expose the latch/lock assembly. Check for broken plastic parts or misalignment.
  • 4. Test door switch: Disconnect the switch wiring and test continuity with the door latch engaged. If the switch does not close when latched, replace the door lock assembly.
  • 5. Reassemble and test: Install a new Insignia-compatible door lock assembly if needed, reassemble the door, and test a cycle.

If E11 persists with a new latch, the control board input circuit may be faulty and should be checked by a technician.

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Repair Difficulty

Medium 3/5

Required Part

Door Lock Assembly
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