E3
Insignia Drain Timeout / Drain Pump Fault

Dishwasher does not drain; standing water remains in the tub and E3 is displayed at the end of the cycle.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Clogged drain hose, Blocked air gap or sink connection, Obstructed or failed drain pump, Blocked sump filter

How to Fix / Troubleshooting

Safety first: Disconnect power and avoid contact with sharp edges under the unit.

  • 1. Clean filters: Open the door, remove the lower rack, and twist out the coarse and fine filters in the sump. Rinse thoroughly to remove food debris and grease.
  • 2. Check drain hose: Follow the gray drain hose from the dishwasher to the sink drain or garbage disposal. Ensure it is not kinked or crushed. Detach it (place a towel or pan underneath) and flush with hot water to clear clogs.
  • 3. Inspect air gap (if installed): Remove the air gap cap on the sink and clean any debris blocking the outlet.
  • 4. Check drain pump impeller: Remove the lower access panel, locate the drain pump on the sump. Disconnect power leads and hose, then inspect the impeller for glass, seeds, or plastic blocking movement. Remove obstructions.
  • 5. Test pump operation: With the dishwasher reassembled, restore power and run a drain or cancel cycle. If the pump hums but does not move water, or is silent, the pump may be failed and should be replaced with a compatible Insignia drain pump.

If E3 persists after clearing all blockages, consider professional service to test the control board and wiring.

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Repair Difficulty

Medium 3/5

Required Part

Drain Pump
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