E13
Jackson
Spray Arm Rotation / Wash Pressure Fault
Jackson dishwasher shows E13; spray arm rotation fault detected (often via current sensing or flow monitoring).
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Possible Causes
Clogged spray arm jets, Debris in wash pump inlet, Worn spray arm bushings, Low incoming water pressure
How to Fix / Troubleshooting
Safety first: Disconnect power and allow the machine to cool before reaching into the wash chamber.
- Remove and clean spray arms: Take out upper and lower spray arms. Use a toothpick or small brush to clear each jet hole of food particles, seeds, and scale. Rinse thoroughly.
- Inspect spray arm bearings: Check the hubs and bushings where the arms mount. Replace worn or cracked bushings that cause drag or wobble.
- Clean pump inlet and filters: Remove tank strainers and inspect the wash pump intake screen. Clear any obstructions that could reduce flow.
- Verify water pressure: Measure incoming water pressure at the machine’s supply. Ensure it meets Jackson’s minimum spec (often 20–25 psi or higher). Correct building plumbing issues if pressure is low.
- Check for kinked internal hoses: Inspect internal wash manifold hoses for kinks or collapse that would restrict flow.
Proper spray arm rotation is critical for cleaning and sanitizing; confirm free spinning by hand before returning the unit to service.
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Repair Difficulty
Easy
2/5
Required Part
Lower Spray Arm Assembly
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