E14
Jackson
Temperature Sensor Circuit Fault
Jackson dishwasher displays E14 indicating a door temperature probe or tank temperature sensor error (open or short).
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Open-circuit thermistor, Shorted temperature probe, Damaged sensor wiring, Loose sensor connector at control board
How to Fix / Troubleshooting
Safety first: Disconnect power before accessing sensors or control boards.
- Locate the sensor: Identify the tank or door-mounted temperature probe referenced by the error. It is typically a small stainless or brass probe with two wires.
- Inspect wiring and connectors: Check for broken wires, chafing, or loose connectors between the sensor and control board. Repair or replace damaged wiring.
- Test sensor resistance: Remove the sensor and measure resistance at room temperature. Compare to Jackson’s specification chart. An infinite or near-zero reading indicates a failed sensor.
- Check for moisture intrusion: Inspect the sensor body and connector for water ingress or corrosion. Replace if contaminated.
- Clear error after replacement: Install the new sensor, reconnect wiring, and power up the machine. Clear the error code per the service manual and verify accurate temperature readings.
Do not bypass temperature sensors; they are critical for safe sanitizing and over-temperature protection.
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Repair Difficulty
Medium
3/5
Required Part
Tank Temperature Probe
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