E19
Jackson Drain Valve Actuation Failure

Jackson dishwasher shows E19; indicates a drain valve position error on models with automatic drain valves.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Stuck drain valve gate, Failed drain valve solenoid, Broken valve linkage, Faulty valve position switch

How to Fix / Troubleshooting

Safety first: Disconnect power and allow hot water to cool. Be prepared for water discharge when working on the drain valve.

  • Locate the drain valve: Find the automatic drain valve assembly under the tank or at the drain outlet.
  • Inspect for mechanical obstruction: Remove the valve cover and check for debris or scale preventing the gate or flapper from moving freely. Clean thoroughly.
  • Test solenoid or actuator: With power off, check the solenoid coil for continuity. With power on (qualified personnel only), verify that the solenoid energizes during drain. Replace if inoperative.
  • Check linkage and position switch: Ensure the linkage between solenoid and valve gate is intact and adjusted so the valve fully opens and closes. Test any position switch for proper operation.

Improper drain valve operation can cause both flooding and incomplete draining; verify full travel and sealing after repair.

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Repair Difficulty

Medium 3/5

Required Part

Automatic Drain Valve Assembly
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