Jackson dishwasher shows E9 and shuts down; control detects an over-temperature condition in tank or booster.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Turn off power and allow the machine to cool completely. Do not reset high-limits repeatedly without finding the cause.
- Verify water level: Ensure the tank and booster are properly filled. Low water can cause rapid overheating of elements.
- Inspect and reset high-limit thermostats: Locate manual-reset high-limit thermostats on the tank and booster. Press the reset buttons. If they trip again quickly, investigate further before reuse.
- Check temperature control devices: Test the operating thermostat or temperature controller for proper cut-in and cut-out temperatures. Replace if it fails to open the heater circuit at the setpoint.
- Inspect heater contactor/relay: A welded contactor can keep heaters energized continuously. Inspect for welded contacts and replace the contactor or solid-state relay if defective.
- Descale sensing surfaces: Heavy scale on probes or thermostat bulbs can cause inaccurate readings. Clean with approved descaler.
Persistent over-temperature faults can damage tanks, gaskets, and electrical components; involve a Jackson-authorized technician if the root cause is unclear.
Repair Difficulty
Required Part
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