Jackson Door Hinge / Spring Failure

Jackson dishwasher door on an undercounter model drops suddenly or will not stay open at intermediate positions.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Broken door springs, Worn hinge cables or links, Bent hinge brackets, Missing hinge pins

How to Fix / Troubleshooting

Safety first: Disconnect power. Support the door to prevent it from dropping while working on hinges.

  • Inspect hinges and springs: Remove side panels to access door hinges. Look for broken springs or frayed cables. Replace as a set if damaged.
  • Check hinge brackets: Ensure brackets are not bent or cracked. Replace if deformed.
  • Lubricate pivot points: Apply a small amount of food-safe lubricant to hinge pivots to improve movement.

After repair, verify that the door opens and closes smoothly and stays in desired positions.

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Repair Difficulty

Medium 3/5

Required Part

Door Hinge Spring Kit
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