Jackson Odor / Biofilm Buildup

Jackson dishwasher has a strong sewer or rotten odor coming from inside the tank or around the machine.

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Possible Causes

Dirty tank and scrap screens, Standing water in drain lines, Infrequent cleaning, Grease buildup in sump

How to Fix / Troubleshooting

Safety first: Wear gloves and eye protection when using cleaning chemicals or descalers.

  • Perform full cleaning: Drain the machine completely. Remove and clean all strainers, scrap baskets, and spray arms with hot water and detergent.
  • Clean tank and sump: Scrub tank walls, corners, and sump area to remove grease and food residue. Use a non-abrasive pad.
  • Flush drain lines: Check the drain hose and any external traps for standing water and debris. Flush with hot water and approved drain cleaner if necessary.
  • Implement daily cleaning routine: Follow Jackson’s recommended daily and weekly cleaning procedures to prevent odor recurrence.

Persistent sewer odors may indicate a plumbing vent issue; consult a plumber if the dishwasher and drain are clean but odor remains.

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Repair Difficulty

Very Easy 1/5
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