Jackson dishwasher racks hang up or get stuck at the entrance or exit of the machine.

Safety first: Disconnect power to prevent unexpected conveyor movement.

• Inspect guides and tracks: Check stainless rack guides for bends or misalignment. Straighten or replace as needed.
• Examine racks: Look for warped or damaged racks that may catch on guides. Replace problem racks.
• Check curtains and baffles: Ensure entrance and exit curtains hang freely and do not snag racks. Replace torn or stiff curtains.
• Clean tracks: Remove any debris, broken plastic, or buildup from the rack tracks.

Run several empty racks through by hand to confirm smooth travel.