JennAir Detergent Dispenser / Spray Coverage Issue

Detergent pod or powder remains in the dispenser at the end of the cycle.

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Possible Causes

Blocked dispenser door, Weak water spray, Faulty dispenser latch or wax motor, Overloaded lower rack blocking spray

How to Fix / Troubleshooting

Safety: Turn off power before inspecting the dispenser mechanism with tools.

  • Check for obstructions: Ensure large dishes, pans, or utensils are not blocking the dispenser door from opening fully.
  • Spray arm cleaning: Clean the lower and middle spray arms to ensure strong water jets reach the dispenser area.
  • Dispenser test: Start a cycle and observe whether the dispenser door opens during the wash. If it does not, the dispenser assembly or its actuator may be faulty and require replacement.
  • Use proper detergent: Use fresh, dry detergent and store pods in a cool, dry place to prevent clumping.

Tip: Avoid placing tall items directly in front of the dispenser on the lower rack.

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Repair Difficulty

Easy 2/5

Required Part

Detergent Dispenser Assembly
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