F1E2
JennAir
User Interface / Control Panel Failure
Dishwasher displays F1E2 and will not start or stops shortly after starting; some buttons may not respond correctly.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Shorted touchpad, Failed user interface board, Loose ribbon cable between UI and main control, Moisture intrusion into control panel
How to Fix / Troubleshooting
Safety: Turn off power at the breaker before opening the door panel.
- Power reset: Shut off power for 5 minutes, then restore and test. If F1E2 returns immediately, continue.
- Inspect UI connections: Remove the inner door panel to access the user interface (UI) board. Check the flat ribbon cable and connectors between the UI and main control for corrosion, kinks, or loose fit. Reseat all connectors.
- Check for moisture: Look for condensation or water trails around the UI area and vent. If present, dry thoroughly and inspect the door vent and gasket for leaks.
- Button test: With power restored and door assembled, test each button. If some buttons are unresponsive or trigger wrong functions, the UI is likely defective.
- Replace UI assembly: If wiring is intact and F1E2 persists, replace the user interface / control panel assembly specific to your JennAir model.
Note: Avoid spraying cleaners directly on the control panel; spray a cloth instead to prevent future moisture damage.
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Repair Difficulty
Medium
3/5
Required Part
User Interface Control Panel
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