F2E1
JennAir Stuck or Shorted Key on Touchpad

Dishwasher beeps and shows F2E1; some or all buttons do not respond, or panel seems stuck on one setting.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Contaminated touchpad contacts, Stuck button due to debris or spill, Shorted keypad membrane, Moisture under control overlay

How to Fix / Troubleshooting

Safety: Turn off power at the breaker before disassembling the door.

  • Clean the panel surface: Wipe the control panel with a slightly damp cloth and mild detergent to remove grease or residue around buttons. Do not soak the panel.
  • Power cycle: After cleaning, turn power off for 5 minutes, then restore and test. Sometimes the code clears if the key is no longer stuck.
  • Inspect from inside: Remove the inner door panel to access the back of the touchpad. Check for moisture, corrosion, or physical damage to the keypad membrane and ribbon cable.
  • Dry and reseat: If moisture is present, dry thoroughly. Reseat the ribbon cable into the main control, ensuring it is fully inserted and locked.
  • Replace touchpad/UI: If F2E1 persists and a specific button feels stuck or does not click, replace the touchpad or full UI assembly as designed for your JennAir model.

Tip: Avoid pressing the same area excessively hard; this can permanently deform the membrane.

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Repair Difficulty

Medium 3/5

Required Part

Touchpad / User Interface Assembly
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