Upper rack dishes are not getting clean while lower rack items are washed normally.

Safety: Turn off power before removing racks or spray arms.

• Clean upper spray arm: Remove the upper spray arm and flush it under running water. Clear any blocked holes with a toothpick.
• Inspect feed tube: Check the vertical feed tube and manifold that supplies water to the upper arm. Ensure it is firmly connected and not cracked.
• Rack height: Confirm the upper rack is properly seated in its tracks and that the spray arm hub engages the water supply at the back of the tub.
• Replace damaged parts: If the feed tube or spray arm is damaged or warped, replace with JennAir-compatible components.

Note: Avoid overloading the upper rack, which can block water flow to the spray arm.