Jet Tech
Stalled Wash Pump / Start Capacitor Failure
Dishwasher fills with water but does not start washing; only a humming sound is heard
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Seized wash pump impeller, Failed start/run capacitor on wash motor, Foreign object jammed in pump, Low supply voltage
How to Fix / Troubleshooting
Safety first: Disconnect power and drain water from the tank before accessing the pump.
- 1. Drain the tank: Manually activate a drain or bail out water to access the sump safely.
- 2. Inspect for obstructions: Remove filters and check the pump inlet for debris. Access the pump housing and clear any jammed objects.
- 3. Check impeller movement: With power off, try to rotate the pump shaft or impeller by hand. If stiff or seized, the pump may need replacement.
- 4. Test capacitor: If equipped, test the wash motor capacitor with a capacitance meter. Replace if out of tolerance.
- When to call a technician: Pump and capacitor replacement involve electrical and plumbing work; professional service is recommended.
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Repair Difficulty
Hard
4/5
Required Part
Wash Pump Capacitor
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