Service code 10-2 (10.2) appears; detergent dispenser door does not open during cycle, but electrical test may be OK.

Safety First: Turn off power before working on the door.

Check for obstructions:

• Ensure tall items (utensils, large plates) are not placed directly in front of the dispenser door.

Clean dispenser:

• Open the dispenser and clean all detergent residue with warm water and a soft brush.
• Check that the door opens and closes freely by hand.

Inspect mechanism:

• If the door sticks or the spring is weak, replace the dispenser assembly.