F5E1
KitchenAid
Door Latch / Door Switch Failure
Dishwasher door will not latch; cycle will not start; display may show door switch error.
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Possible Causes
Misaligned door latch strike, broken plastic latch mechanism, failed door switch microswitch, loose latch mounting screws
How to Fix / Troubleshooting
Safety First: Turn off power at the breaker before adjusting or replacing the latch.
Check door alignment:
- Close the door slowly and observe whether it lines up with the latch strike on the tub frame.
- If the door is sagging, tighten the mounting screws on the dishwasher brackets or adjust the leveling feet to square the unit in the cabinet.
Inspect latch assembly:
- Open the door and remove the inner door panel screws to access the latch.
- Check for cracked plastic, broken springs, or a loose latch body. Tighten screws if loose.
- Press the latch switch lever by hand and listen for a distinct click. If no click or it feels mushy, the latch/switch assembly should be replaced.
Replacement:
- Order the correct KitchenAid door latch assembly by model.
- Transfer wires from old to new latch one at a time, secure the latch, and reassemble the door.
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Repair Difficulty
Easy
2/5
Required Part
Door Latch Assembly
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