Service code 10-2 (or 10.2) appears; dispenser mechanical problem; detergent door may be jammed.

Safety First: Turn off power before working on the door.

Steps:

• Clean dispenser: Open the detergent cup and thoroughly clean around the hinge and latch with warm water to remove caked detergent.
• Check for obstructions: Ensure the upper rack or large utensils are not blocking the dispenser door from opening during the cycle.
• Inspect door movement: With the inner door panel removed, manually operate the dispenser door and verify smooth movement.
• Replace dispenser: If the door is warped or the hinge is damaged, replace the dispenser assembly.