Mora
User Interface / Keypad Failure
Control panel buttons are unresponsive or some keys do not work reliably.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Moisture ingress into control panel, Worn membrane switches, Loose ribbon cable to main board, Faulty user interface PCB
How to Fix / Troubleshooting
Safety first: Unplug the dishwasher before removing the door panel or control housing.
- Power reset: Disconnect power for 5 minutes and reconnect to rule out a temporary software lockup.
- Inspect control panel: Remove the inner door panel to access the control module and keypad. Check for signs of moisture or corrosion.
- Check ribbon cable: Ensure the flat cable between the user interface and main board is fully seated and undamaged.
- Dry moisture: If moisture is present, dry the area gently and identify the source of the leak (e.g., door seal).
- Replace UI board: If specific buttons consistently fail, the user interface PCB or keypad assembly may need replacement.
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Repair Difficulty
Hard
4/5
Required Part
User Interface Control Panel
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