Neff External leak from door or base

Dishwasher leaks water from the bottom front or sides during a cycle.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Worn door gasket, Blocked overflow channel, Cracked sump or tub, Loose hose clamp inside base

How to Fix / Troubleshooting

Safety: Turn off power and water immediately to prevent damage. Mop up any spilled water to avoid slipping.

  • Inspect door seal: Open the door and examine the door gasket around the tub opening for tears, deformation, or heavy grease. Clean with warm soapy water and replace if damaged.
  • Check spray pattern: Overloading or tall items can deflect spray towards the door. Re-load correctly and test.
  • Inspect base: Remove the plinth and side panels to look for drips while running a short cycle (use caution). Tighten any loose hose clamps and replace cracked hoses.
  • Sump and tub: If water appears around the sump area, inspect the sump seal and tub for cracks. Replace the sump assembly or tub if leaking.
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Repair Difficulty

Hard 4/5

Required Part

Door Gasket
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