E24
Neff Drain path blockage / installation fault

Dishwasher will not drain and shows E24; water may be standing in the tub.

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Possible Causes

Blocked drain hose, Blocked sink trap spigot, Incorrect drain hose installation height, Kinked drain hose behind dishwasher

How to Fix / Troubleshooting

Safety: Turn off power. Expect water when disconnecting the drain hose.

E24 is usually due to an external drain blockage or installation issue.

  • Check sink trap: If the dishwasher drain hose connects to a sink trap spigot, remove the hose and inspect the spigot for blockage. Clean thoroughly.
  • Inspect drain hose: Check the entire length of the drain hose for kinks, crushing, or clogs. Flush it with water or compressed air.
  • Verify installation height: Ensure the drain hose loops up to the recommended height (usually under the worktop) to prevent backflow.
  • Internal checks: Remove filters and inspect the sump and drain pump inlet for debris.
  • Test drain: After clearing, run a drain or cancel program to verify that water is pumped out quickly.
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Repair Difficulty

Easy 2/5

Required Part

Drain Hose
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