Thor Kitchen
Detergent Dispenser Not Opening / Not Rinsed
Detergent tablet or powder remains in the dispenser at the end of the cycle.
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Possible Causes
Blocked dispenser door by tall dishes or utensils, Weak dispenser spring or latch, Low water pressure or poor spray coverage, Sticky detergent buildup in cup
How to Fix / Troubleshooting
Safety first: Turn off power if you will remove internal panels; for basic checks, power can remain on but avoid starting cycles.
Step-by-step checks:
- Loading pattern: Ensure tall plates, pans, or utensils are not blocking the dispenser door from flipping open.
- Clean dispenser: Wipe the dispenser cup and lid with warm water to remove detergent residue that may cause sticking.
- Test door: Manually open and close the dispenser door to confirm it moves freely and latches securely.
- Spray arm coverage: Confirm spray arms are not clogged and can reach the dispenser area.
- Component replacement: If the door does not pop open during a cycle despite clearances, the dispenser assembly may need replacement.
Warning: Do not use liquid dish soap in the dispenser; it will cause excessive suds and may damage the unit.
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Repair Difficulty
Easy
2/5
Required Part
Detergent Dispenser Assembly
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