Thor Kitchen Detergent Dispenser Not Opening / Not Rinsed

Detergent tablet or powder remains in the dispenser at the end of the cycle.

Advertisements

Possible Causes

Blocked dispenser door by tall dishes or utensils, Weak dispenser spring or latch, Low water pressure or poor spray coverage, Sticky detergent buildup in cup

How to Fix / Troubleshooting

Safety first: Turn off power if you will remove internal panels; for basic checks, power can remain on but avoid starting cycles.

Step-by-step checks:

  • Loading pattern: Ensure tall plates, pans, or utensils are not blocking the dispenser door from flipping open.
  • Clean dispenser: Wipe the dispenser cup and lid with warm water to remove detergent residue that may cause sticking.
  • Test door: Manually open and close the dispenser door to confirm it moves freely and latches securely.
  • Spray arm coverage: Confirm spray arms are not clogged and can reach the dispenser area.
  • Component replacement: If the door does not pop open during a cycle despite clearances, the dispenser assembly may need replacement.

Warning: Do not use liquid dish soap in the dispenser; it will cause excessive suds and may damage the unit.

Advertisements

Repair Difficulty

Easy 2/5

Required Part

Detergent Dispenser Assembly
Check Price on Amazon

We may earn a commission from links on this page.

Advertisements