How to Fix / Troubleshooting

Safety first: Turn off power and support the door while working to prevent it from dropping.

Step-by-step checks:

Door behavior: Open the door slowly. If it falls freely, the springs or cables are likely broken.
Remove toe-kick: Access the sides of the unit where the door springs and cables are located.
Inspect springs and cables: Look for broken springs or frayed/disconnected cables attached to the door hinges.
Replace in pairs: Replace both springs or both cables to maintain balanced tension.
Re-level and test: After replacement, test door movement and adjust spring tension if adjustable.

Warning: Springs are under tension; handle carefully to avoid injury.

Dishwasher door drops open quickly or will not stay in a partially open position.

Possible Causes