Thor Kitchen
No Wash / Circulation Failure
Dishwasher fills with water but does not wash; spray arms do not move and there is no water spraying sound.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Failed circulation pump, Jammed impeller with debris, Blocked sump intake, Faulty motor capacitor (if equipped)
How to Fix / Troubleshooting
Safety first: Disconnect power and allow water to cool before reaching into the tub.
Step-by-step checks:
- Check spray arms: Ensure they are not blocked by tall dishes and that they spin freely by hand.
- Clean filters: Remove and thoroughly clean the filters and check the sump for obstructions.
- Listen for pump: During a wash cycle, listen for the circulation pump. Silence or only a faint hum suggests pump failure.
- Under-unit inspection: Access the circulation pump from below. Look for leaks, burn marks, or a seized impeller. Replace the pump if defective.
Warning: Running the dishwasher repeatedly without circulation can overheat components and damage the heater.
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Repair Difficulty
Hard
4/5
Required Part
Circulation Pump Assembly
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