E12
Thor Kitchen
Spray Arm Motor / Zone Wash Error
Dishwasher displays E12; may coincide with poor wash performance and unusual noises from the lower area.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Obstructed spray arm motor, Failed zone wash motor, Wiring harness damage, Control board output fault
How to Fix / Troubleshooting
Safety first: Disconnect power before working under or inside the dishwasher.
Step-by-step checks:
- Inspect spray arms: Ensure all spray arms rotate freely and are not hitting tall items or racks.
- Check for debris: Remove spray arms and clean out any debris from the mounting hubs and jets.
- Listen for motor noise: During a cycle, listen for grinding or clicking from the lower area that could indicate a failing spray arm motor or diverter.
- Under-unit inspection: From below, locate any auxiliary spray arm motors or zone wash actuators. Check for leaks, cracks, or loose connectors.
- Persistent E12: If the error returns after cleaning and inspection, the motor or control board may require professional diagnosis and replacement.
Warning: Water may spill when hoses are disconnected; protect flooring.
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Repair Difficulty
Hard
4/5
Required Part
Lower Spray Arm Motor
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