E13
Thor Kitchen Power Supply / Voltage Error

Dishwasher shows E13; unit may shut down unexpectedly or not power on consistently.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Loose power connection at terminal block, Incorrect voltage supply, Damaged power cord, Internal power supply fault on main board

How to Fix / Troubleshooting

Safety first: Turn off the circuit breaker and verify power is off before opening any electrical compartments.

Step-by-step checks:

  • Check household breaker: Ensure the dishwasher's breaker is not tripping repeatedly. If it is, do not reset more than once without investigating.
  • Inspect junction box: Remove the toe-kick panel and open the electrical junction box. Verify wire nuts are tight and no wires are burned or loose.
  • Power cord (if equipped): Inspect the cord for cuts, burns, or crushed sections.
  • Voltage check: A qualified person can measure voltage at the terminal block to confirm correct supply (typically 120V AC in North America).
  • Board inspection: If external wiring is sound, the internal power supply on the main control board may be faulty and require replacement.

Warning: Working on live electrical circuits is dangerous; if you are not trained, contact a licensed electrician or appliance technician.

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Repair Difficulty

Professional Required 5/5

Required Part

Main Control Board
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