E15
Thor Kitchen
Base Pan Leak Sensor Activated
Dishwasher shows E15; unit may not start and may run the drain pump continuously even when empty.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Water leak into base pan, Stuck or waterlogged leak sensor, Cracked tub or sump, Loose hose or pump seal
How to Fix / Troubleshooting
Safety first: Turn off power and water immediately to prevent further leakage and electrical hazards.
Step-by-step checks:
- Remove toe-kick panel: Access the base pan and inspect for standing water. Sponge out all water and dry thoroughly.
- Inspect leak sensor: Locate the float or electronic leak sensor. Ensure it moves freely and is not corroded or stuck in the triggered position.
- Check common leak points: Examine the sump gasket, circulation pump seal, drain pump, and all hose connections for signs of drips or mineral trails.
- Run a visual test: With panels off and a flashlight ready, run a short cycle and watch for any slow leaks.
- Correct and retest: Tighten clamps, replace cracked hoses, or replace leaking pumps/gaskets as needed, then retest.
Warning: Do not defeat or bypass the leak sensor; it protects against flooding and electrical shock.
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Repair Difficulty
Hard
4/5
Required Part
Leak Sensor / Float Switch
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