E2
Thor Kitchen Drain Timeout / Poor Drainage

Dishwasher displays E2 and will not start or stops shortly after starting; may attempt to drain repeatedly.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Clogged drain hose, Blocked air gap or sink connection, Obstructed sump or filter, Weak or failed drain pump

How to Fix / Troubleshooting

Safety first: Disconnect power at the breaker and ensure the dishwasher is cool before servicing. Turn off water if you will move the unit.

Step-by-step checks:

  • Clean filters and sump: Open the door, remove the lower rack, and take out the coarse and fine filters. Rinse under warm water and remove food debris from the sump area.
  • Inspect drain hose: Follow the drain hose from the dishwasher to the garbage disposal or sink drain. Check for kinks, crushing, or clogs. Detach the hose (place a towel or pan underneath) and flush it with water.
  • Check air gap (if installed): Remove the air gap cap on the sink and clear any debris or buildup.
  • Garbage disposal knockout: If the dishwasher is newly installed to a disposal, confirm the disposal's dishwasher knockout plug has been removed.
  • Test drain pump: Restore power and run a cancel/drain cycle. If you hear the pump humming but little water exits, the drain pump may be jammed or weak and require replacement.

Warning: Never run the dishwasher with standing water that will not drain; this can cause leaks and further damage.

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Repair Difficulty

Medium 3/5

Required Part

Drain Pump
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