How to Fix / Troubleshooting

Safety first: Unplug the dishwasher. The door is heavy; support it while working.

Step-by-step checks:

Inspect hinges: Open the door slowly and listen for snapping or grinding. If the door falls freely, springs or cables are likely broken.
Access side panels: Remove the side panels to view the door springs and tension cables attached to the hinges.
Replace broken parts: If a spring or cable is broken, replace both sides as a pair to maintain balance. Use Vestel-compatible hinge kits.
Adjust tension: Some models allow tension adjustment by moving the spring anchor point. Adjust so the door stays open at mid-position without slamming.

After repair, test door movement several times to ensure smooth and controlled operation.

Dishwasher door drops down quickly or will not stay in the desired open position.

Possible Causes