Viking
Detergent Dispenser Not Opening / Poor Water Spray
Detergent pod or powder remains in the dispenser cup at the end of the cycle.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Faulty Viking detergent dispenser latch or wax motor, Spray arm not reaching dispenser area, Overloaded or blocked dispenser door, Low water temperature
How to Fix / Troubleshooting
Safety first: Turn off power before removing the inner door panel.
- Check loading: Ensure large items or utensils are not blocking the dispenser door from opening.
- Inspect spray pattern: Run a short cycle and open the door mid-wash to confirm spray arms are rotating and water is reaching the dispenser area.
- Test dispenser mechanism: Remove the inner door panel and inspect the Viking dispenser. Manually operate the latch and test the actuator (wax motor or solenoid) for continuity.
- Replace dispenser: If the actuator is open or the latch is broken, install a new Viking detergent dispenser assembly.
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Repair Difficulty
Medium
3/5
Required Part
Viking Dishwasher Detergent Dispenser
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