Viking Extended Cycle Time / Heating or Sensor Problem

Dishwasher runs for an unusually long time; cycles never seem to finish.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Water not heating properly, Faulty NTC sensor misreading temperature, Low incoming water temperature, Control board not receiving correct feedback

How to Fix / Troubleshooting

Safety first: Disconnect power before testing heater circuits.

  • Check incoming water temp: Run hot water at the sink until very hot before starting the dishwasher.
  • Verify heating: During the wash phase, carefully open the door and check if the water is hot. If not, test the Viking heater and thermostat.
  • Test NTC sensor: Measure resistance at room and warm temperatures and compare to specs. Replace if readings are incorrect.
  • Control reset: Perform a hard reset by turning off the breaker for several minutes. If long cycles persist, the control board may need replacement.
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Repair Difficulty

Hard 4/5

Required Part

Viking Dishwasher Heater Assembly
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