F2E1
Whirlpool Stuck or Shorted Keypad

Dishwasher beeps and shows F2E1; buttons may seem stuck or unresponsive; some keys may appear to be always pressed.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Debris or moisture under keypad, Damaged touch membrane, Warped console pressing on keys

How to Fix / Troubleshooting

Safety First: Disconnect power at the breaker before disassembling the door.

  • Clean the keypad surface: Wipe the control panel with a slightly damp cloth and mild detergent, then dry thoroughly. Sticky residue can cause keys to stick.
  • Power cycle: Turn off power for 5 minutes, then restore and see if the error clears.
  • Inspect behind the console: Remove the inner door screws and gently separate the console. Check for moisture, soap residue, or food particles around the keypad area. Clean and dry carefully.
  • Check console alignment: Ensure the plastic console is not warped or overtightened, which can press on the touchpad. When reinstalling, tighten screws evenly and do not overtighten.
  • Replace keypad/UI: If the same key appears stuck or the error returns, replace the user interface / keypad assembly with the correct Whirlpool part.
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Repair Difficulty

Medium 3/5

Required Part

User Interface / Keypad
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