E13
Winterhalter Leak Detection / Safety Float Activated

E13 error; machine detects water in base tray and may activate safety cut-out.

Advertisements

Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Advertisements

Possible Causes

Leaking pump seal, Split hose or loose hose clamp, Door gasket leak, Cracked tank or boiler connection

How to Fix / Troubleshooting

Safety first: Disconnect power and close the water supply immediately to prevent further leakage.

  • Inspect base tray: Remove the front kick panel and check for water in the base tray. Mop up all water and dry the area thoroughly.
  • Check visible hoses and clamps: Look for drips around the drain pump, wash pump, inlet valve, and hoses while briefly turning the water back on.
  • Examine door seal: Inspect the door gasket for tears, deformation, or heavy soil. Clean or replace if damaged.
  • Monitor for recurrence: After drying and reassembling, run a short cycle while observing the underside for leaks. If the leak source is not obvious, a technician should perform a pressure test.
Advertisements

Repair Difficulty

Hard 4/5

Required Part

Wash Pump Seal Kit
Check Price on Amazon

We may earn a commission from links on this page.

Advertisements