Dryer stops mid-cycle, clothes still damp, may display E20 and sometimes water remains in the base tray (for condenser/heat pump models).

Safety first: Unplug the dryer from the mains before inspection. Water may spill when opening lower panels.

• 1. Empty water container: Remove and fully empty the condensate water tank. Reinsert it firmly until it clicks.
• 2. Clean drain channel: Open the lower front flap and locate the condensate drain channel leading to the tank or pump. Wipe away lint, sludge, and detergent residues with a cloth and warm water.
• 3. Check pump filter (if accessible): Some AEG models have a small pump filter behind the lower panel. Remove the cover, place a tray under the opening, and carefully unscrew the filter cap. Clean out lint and debris, then refit securely.
• 4. Inspect external drain hose: If the dryer is connected directly to a drain, ensure the hose is not kinked, crushed, or blocked. Flush it with warm water if necessary.
• 5. Test operation: Restore power and run a short cycle. Listen for the pump running and check that water is being moved to the tank or drain.
• 6. When to call a technician: If E20 returns and the pump is silent or noisy without moving water, the condensate pump or its wiring may be defective and should be replaced by a professional.